Open to Product Manager · Product Owner · Business Analyst roles

Turning business needs into working solutions.

I'm Fratzeskos, Product Owner & Business Analyst at Netcompany-Intrasoft, where I own the backlog across 5 Agile teams on a five-year EUIPO modernisation programme, and co-founder of EzyFlat. With a background in Management Science & Technology from the Athens University of Economics & Business, I enjoy turning opportunities into practical solutions and figuring out how to make them happen. I work at the point where stakeholders, requirements and delivery meet, and that is the part of the job I enjoy most.

Product discoveryRequirements analysisBacklog ownershipScrum & Agile deliveryRoadmap planningFeature prioritisation
Fratzeskos Dafereras pitching on stage
Product Owner & Business AnalystNetcompany-IntrasoftThe link between an EU institution's needs and five delivery teams
Analysing requirements and owning the backlog
Worked atNetcompany-IntrasoftBespotProgrammesACEin, AUEBJA GreeceAthens University of Economics & Business

Career

Job Experience

Three roles in three very different environments: an EU institution, a product startup and a military IT office. Each has its own page with the detail of what I did.

Product Owner & Business Analyst

Netcompany-Intrasoft

Client: European Union Intellectual Property Office (EUIPO)

Nov 2025 – Present

I own the backlog across 5 Agile teams (50+ people) on a five-year programme to modernise the EUIPO information system with automation and AI. I act as the single channel between the client and the delivery teams. The clearest result so far is an AI capability for trademark examiners that reached production in 3 months and passed UAT in a single cycle.

Backlog ownershipRequirements analysisMulti-team coordinationAI & automationDaily stand-upsStakeholder alignmentProduct demosJira & Confluence
More details
5Agile teams
50+people
30+releases
5year programme

Associate Product Manager Intern

Bespot

Retail location-intelligence startup

Mar 2024 – Jul 2024

Owned a new product from market research through to shipped user stories, supported the existing product, and built an internal improvement-request system end to end. That included a custom prioritisation model and a four-dimensional bubble chart the product team used to identify quick, high-impact wins.

Market researchProduct documentationPrioritisation modelUser storiesAgile ceremoniesData visualisation
More details
2products supported in parallel
3subsystems built solo
3teams
10+people

IT & Network Administrator

National Defence College

Compulsory military service, IT office

Jan 2025 – Oct 2025

Ten months running the IT function for an entire facility, covering networks, hardware, software and data. Every request went through Jira, where I triaged and assigned it. I maintained dashboards that made the state of the infrastructure visible at a glance, and worked with the team on scripts that automated the repetitive data work.

Team coordinationJira intake & triageMonitoring dashboardsWindows ServerpfSenseScripted automation
More details

Projects

Selected project work

A live marketplace I co-founded and still run, a computer-vision startup I took through an incubator, and a full software development lifecycle project from my degree. Each has a detailed case study.

EzyFlat homepage in production
01 · Live in production

EzyFlat

Co-founder & Product Lead · Nov 2025 – Present

From the initial idea through to launch, I took ownership of the product: the data model, the feature set, and a prioritisation sequenced against liquidity, trust and launch risk rather than what was most interesting to build, backed by market research and a metric set defined before anything shipped.

Requirements analysisFeature definitionProduct specificationStrategy & planningMarket researchLaunch readiness
Read the case study
Live capture of the OptimaLifts computer-vision prototype tracking a rep in real time
02 · Startup, idea to MVP

OptimaLifts

Co-founder & Product Designer · Sep 2023 – Jul 2024

A workout assistant that uses the phone camera and computer vision to count reps and correct form in real time. I owned the vision, the roadmap, the user stories and the business model. I also moved the product from wearable hardware to a software-only build once the unit economics stopped working, and ran the hiring process for our computer-vision engineer.

1 yr ACEin incubator track3 mentors helping the teamFinalist JA Greece Startup
Read the case study
Illustration of a flashcard deck with tags for active recall and spaced repetition
03 · University project

Flashcards

Requirements, data & backend, team of 4 · AUEB, 2024

A study app where the first decision was a requirements one: which evidence-based learning methods, active recall and spaced repetition, to build around, before any code was written. Working in a team of four, I covered use cases, the data model and a structured set of test cases.

4 team members2 learning-science mechanics built in4 core entities modelled5 SDLC artifacts delivered
Read the case study

More work

Other projects

Selected university projects

Business analysis

Morgan Stanley, digitising HR workflows

A full analysis and design cycle on the appraisal, training and motivation processes of a Morgan Stanley desk in London. The work covered problem framing based on real employee feedback, actor and stakeholder analysis, a requirements-to-use-case traceability matrix, screen design, a costed feasibility study, and a rollout plan that started with a pilot group to manage the change resistance we expected.

RequirementsUML use casesFeasibility studyChange management
Process analysis

KFC, business process management

End-to-end analysis of a KFC restaurant as a work system, covering customer segments (in-store, online, delivery aggregators), the CHAMPS operating standard, the order-management technology stack, the full role hierarchy from restaurant general manager down to team members, and the processes that connect them. Modelled in BPMN and ARIS.

BPMNARISAs-is modellingWork system analysis
Data analysis

Supermarket point-of-sale segmentation

Clustering on real transaction data to build customer segments and market basket associations using RapidMiner and Excel, then translating the clusters into merchandising and promotion recommendations that a category manager could act on.

RapidMinerClusteringBasket analysisExcel
Entrepreneurship

City Vault, Start for Future

Designed and pitched a business idea for an international entrepreneurship programme, backed by a strategic business plan and a validated business model.

Business planningPitchingBusiness modelling

Skills & tools

What I work with

The methods and tools I have used on real projects, grouped by the kind of work they support.

Product & delivery

  • Jira
  • Confluence
  • Scrum
  • Kanban
  • Backlog refinement
  • Roadmapping
  • User stories
  • Acceptance criteria
  • Release planning
  • Product demos
  • PRD writing
  • Prioritisation frameworks

Analysis & modelling

  • SRS analysis
  • BPMN
  • ARIS
  • UML use cases
  • As-is / to-be
  • Requirements engineering
  • Stakeholder analysis
  • Feasibility studies
  • Competitive audits
  • AI / automation products

Data & insight

  • SQL
  • MySQL
  • SQL Server
  • SQLite
  • Power BI
  • RapidMiner
  • SPSS
  • Google Analytics
  • Excel
  • MATLAB

Design & build

  • Figma
  • Next.js / React
  • Python
  • Java
  • JavaScript
  • Visual Studio
  • Claude Code
  • Salesforce
  • SoftOne ERP
  • Git

Education & credentials

Education and certifications

2019 – 2024

BSc Management Science & Technology

Athens University of Economics & Business, majoring in Information Systems & e-Business. A degree that sits between business and engineering, which is the ground product roles are built on.

2017 – 2019

BSc Electrical & Computer Engineering

National Technical University of Athens. I chose to discontinue it and move to a degree closer to products, systems and business.

Certifications & programmes

  • Artificial Intelligence and Machine Learning, UCERT 2026 · Code UGRSPUICT325726
  • Compass Cycle, year-long incubator programme, ACEin (AUEB) 2023 – 2024
  • Start for Future, City Vault, international entrepreneurship programme 2022
  • Website Development, Grow with Google 2020
  • Development of a Digital Marketing Strategy, Grow with Google 2020
  • Entrepreneurship, Personal Branding & Funding Sources, Mindspace & Infinity Greece 2020
  • First Aid at Work, The London First Aid Training, London 2017
  • Competencies in PLC Automation Systems, Aemifesa, Barcelona 2016

Languages: Greek (native) · English (C2, fluent)

Fratzeskos Dafereras presenting on stage

About

How I ended up in product

I started in electrical engineering, then switched to Management Science & Technology at AUEB once I realised the problems I actually cared about were not circuits, but systems and the people using them. Every project since has come back to the same question: someone has a need, someone else has a team, and my job is to make the space between them small enough that the team can just build.

OptimaLifts, which I co-founded during my studies, is where I learned first-hand that a well-built business model can still be the wrong one: we reached a national final, went through ACEin's year-long incubator track, hired our computer-vision engineer, and still had to walk away from the original product. Bespot is where I saw the other side, joining as a product intern to learn how product management works inside an established team with a real backlog and real ceremonies.

The discipline I care about most is holding a direction long enough for it to prove itself, while staying honest enough to change it the moment the evidence says otherwise.

Today I'm a Product Owner & Business Analyst at Netcompany-Intrasoft and co-founder of EzyFlat, which gives me both sides of the job at once: the enterprise discipline of stakeholders, ceremonies and release cadence, and the founder reality of deciding what to build with nobody telling you. I'm looking for a product role where I can bring both of those strengths together.

How I work

  1. Understand the problem first, with research into the market before deciding anything, as on EzyFlat.
  2. Define what to build as use cases, user stories and acceptance criteria, as on Flashcards and OptimaLifts.
  3. Decide what comes first with a clear prioritisation model, as at Bespot.
  4. Deliver with the team through daily stand-ups, early demos and an accurate backlog, as at Netcompany-Intrasoft.
Dublin, IrelandOpen to remote in Europe
EN C2 · EL nativeWorking comfortably in both
PM · PO · BARoles I'm targeting

Let's talk

Hiring for a product role? I'd like to hear about it.

Dublin, Ireland · open to remote in Europe1 month notice · full-time, hybrid or remote+30 697 253 6609Usually replies within a day